Hanoi E Central Luxury Hotel & Restaurant

Everywhere you go in VN the staff are good, but the staff here are exceptional. Read a few reviews before booking here and they mentioned the travel desk here as really good and Lilly in particular. The reviews did not truly give her justice. Best help ever received in everything. Stayed on an additional five days for a total of seven nights thanks to Lilly’s knowledge and professionalism in meeting all our tour needs. Thank you,Lilly.

Location is so convenient. It's within walking distance to most sightseeing places in Old Quarter. Lots of restaurants in the area. Hotel staff were very helpful. Helped booked our bus trip to Sapa and also offerred tours if interested. We had a really early morning checkout for a bustrip en route to Sapa. Hotel Manager Lily even had a takeaway breakfast packed for us so we could have it on the bus. Our room wasn't available upon check-in as another family requested for a later checkout. We were upgraded to a bigger room (penthouse) that night.

Great hotel and great location, very easy to walk everywhere. Our family had great time at E Central luxury hotel, ms Rosa arranged all my trip in Vietnam, Halong bay with Dragon bay 5 star cruise, Sapa, ninhbinh, trains, flight, motorcycle tour, banna hill, mekong tours…with 20% discount than Online booking. All service was excellent and great service. My children loved so much Family room , so beautiful and quiet, delicious breakfast, all staffs friendly and courteous.. We highly recommend this hotel for all travelers 🥰🥰🥰🫣

I had a wonderful experience at Hanoi E Central Hotel Boutique. Everything was absolutely perfect from start to finish. The staff were incredibly welcoming, friendly, and always ready to help with a smile. The room was clean, stylish, and very comfortable — exactly what you’d want after a day of exploring Hanoi. The location is excellent, right in the heart of the Old Quarter, making it super convenient to walk to all the main attractions, cafes, and local street food spots. Breakfast was delicious with a great variety of choices and fresh ingredients. I truly appreciated the attention to detail and the warm hospitality. This hotel is a hidden gem and I’ll definitely stay here again next time I’m in Hanoi. Highly recommended!

This is the best hotel we have ever stayed in. The service is impeccable. Rosie and her team provided us with the best stay in Hanoi. When we arrived on the first day, there were welcome drinks and fruits, and Rosie sat down patiently with us to introduce the important sites and sights that we must see around the area. The hotel is in the Old Quarters and is within walking distance to good shopping and food. Thang Long Water Puppet Theatre nearby should not by be missed too. The breakfast included food from the buffet line as well as a list of ala carte dishes that we could order and were served swiftly. Everyday, we were greeted with bright smiles and greetings whenever we met the staff. On our last day in Hanoi, Rosie sent us to the doorstep and helped us to get a grab car to the airport. As we were quite confused about the terminal for domestic flights, she helped us to book a grab for the correct terminal and one that was big enough to fit all our luggage. It was a really cold day but Rosie and her staff stood outside the hotel and waited with us for the grab. We are really thankful to have such a pleasant experience. We regretted not booking our Halong Bay trip through Rosie and did it ourselves before we set off. Her sincerity and detailed explanations about the itinerary would have been even more beneficial for us. Well done team! Thank you so much!